Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

Following Hurricane Felix, TSF installed three emergency communication centres for the United Nations and the humanitarian community in the Puerto Cabezas region, in partnership with the European Commission Humanitarian Aid Office (ECHO).

Just after having returned from their mission in Guatemala, TSF Latin America teams are again called upon by Managua's authorities.

As part of their collaboration agreement, TSF's Regional Base for the Americas and the SINAPRED intervened in Cerro Musun, affected by heavy floods and landslides.